Shawn Hunter, Army Veteran

Syracuse Communications Center Call Taker, American Medical Response (A GMR Solution)

As an Army veteran, Shawn Hunter has worn many hats. In his seven years in the military, he was trained as a radio telephone operator, petroleum oil and lubricants specialist, tactical water purification specialist and a truck driver.

One of Shawn’s favorite memories of his time in the Army was being able to travel in diverse types of aircraft, from helicopters to C-5s.

As Shawn returned to civilian life one of the things that attracted him to AMR was the opportunity to help others. As a call taker in a busy communications center, Shawn is responsible for answering all incoming calls from clients and patients, responding to the calls appropriately, while maintaining a professional, courteous demeanor.

“My time in the Army as a radio telephone operator prepared me for my current job at AMR,” Shawn said. “It was the perfect fit and has given me the opportunity to serve in a different capacity.”