Global Medical Response

Jeffrey Birrer

Paramedic Crew Chief

Jeffrey Birrer started his career in emergency medical services (EMS) more than 30 years ago to pay for medical school. However, his passion for providing care to those in need led him to stay and excel in various roles within EMS.

John Bennett

Flight Paramedic, Base Safety Representative

Meet John Bennett, a dedicated member of the GMR family for the past 14 years. John's journey into the world of emergency medical services (EMS) began with a deeply personal motivation - the birth of his first child - which ignited his passion for helping others in their time of need.

Mark Leggett

Director of Service Delivery

Mark Leggett has dedicated more than 35 years to the field of emergency medical services (EMS). His journey in EMS began with a defining childhood experience where he had to care for a critically-injured victim alongside his father until EMS arrived following a motor vehicle crash in the remote Texas Hill country.

James Menor

Director of Talent Acquisition

James Menor has dedicated more than 14 years of his career in emergency medical services (EMS) to GMR. His journey began with a strong influence from his mother, a nurse, whose passion for patient care and helping others left a lasting impression on him.

Paul Cross

Flight Paramedic

William “Paul” Cross’s venture into the world of emergency medical services (EMS) was sparked by a simple newspaper ad seeking EMTs more than 17 years ago. Little did he know that this chance encounter would shape his career path and lead him to where he is today.

Christina Wilson

Advanced EMT

Meet Christina Wilson, a valued team member with more than 22 years of experience in emergency medical services (EMS).Christina's journey began when she was encouraged by a friend to pursue her EMT certification.

Kari Spanarella

Fire Training Officer

Kari Spanarella began her journey in EMS over 20 years ago after going on a ride-along with a local fire department.

Anastasia Huddleston

Communications Supervisor

Meet Anastasia Huddleston, one of our esteemed team members who has been with GMR for almost 15 years!

Briana Briscoe

Regional Manager of Safety and Risk

With more than 25 years of experience in the EMS field, Briana Briscoe’s journey with GMR has been nothing short of remarkable.

Jaci King

Recruiter

Jaci King began her career in EMS, driven by a passion to help others in their darkest moments while using her ability to remain calm under pressure.

Shane Smith

Director of National Events

Shane Smith’s desire to have a fulfilling career in a respected field that would also make a meaningful impact on people’s lives is what initially led him to explore the Emergency Medical Services (EMS) industry.

Justin Moon

Clinical Manager

Charles “Justin” Moon’s passion for EMS began at a very young age when a chemical spill near his school led to an evacuation.

Matthew Philbrick

Manager of GMR Life

Matt Philbrick was initially drawn to a career in EMS almost 20 years ago while pursuing his undergraduate degree at San Diego State University.

Macara Trusty

Manager of Project Management

Meet Macara Trusty, a dedicated member of our GMR family with a remarkable EMS career that spans almost 30 years.

Virgel Swanson

Paramedic Field Supervisor

Meet Virgel Swanson, an experienced EMS provider with 27 years of service.

Lorraine Jennings

Advanced EMT Field Training Officer

With 28 years in the EMS industry, Lorraine Jennings is an inspiration to us all.

Jason Mattes

Regional Director of Clinical Practices

Meet Jason Mattes, an exceptional EMS professional with more than 20 years of service at GMR.

Cindy Jones

National Manger of Fire Membership

In 1983, Cindy Jones joined Rural Metro Fire as a contractor. Little did she know that now, 40 years later, what started out as a temporary role would turn into a career that would be filled with numerous accomplishments, evolving roles and remarkable industry growth.

Catherine North

Communications Manager

Catherine North has dedicated more than 42 years to the field of Emergency Medical Services (EMS).

Peter Como

Special Projects Manager

Peter Como's pursuit into the world of EMS was driven by the need to provide stability for his young family, the satisfaction that comes from being part of a strong team.

Melissa Hines

Clinical Education Specialist

Melissa Hines began her career in EMS with a unique background, originally aspiring to teach elementary school.

Amy Jo Wess

Base Medical Manager, Flight Nurse

Meet Amy Jo Wess, a dedicated EMS professional for more than 16 years.

John Markham

Director of Business Development Air Growth

John Markham embarked on his career path in EMS more than 17 years ago.

Chris Kennison

Operation Manager

Chris Kennison was initially inspired to pursue a career in EMS due to having multiple friends actively involved in EMS and was intrigued by his friends' enthusiastic descriptions of it being the best job in the world.

Doug Jones

National Director of OPAP

With more than 32 years of experience, Doug Jones is a true veteran in the EMS industry.

Jim Pollard

Public Affairs Manager

James “Jim” Pollard began his EMS career more than 45 years ago, inspired by the chance to help those in need of medical care.

Heather Keller

Meet Heather Keller, a dedicated and compassionate member of the GMR team for more than six-and-a-half years!

Kelly Cleary

National Accreditation Manager

Kelly Cleary’s journey into EMS was driven by an unyielding desire to acquire basic emergency care skills after becoming a mother.

Caleb Curtis

Regional Clinical Educator

Caleb Curtis discovered his passion for EMS more than 22 years ago while studying at Auburn University in Alabama.

Joe Drago

Program Director

In high school, Joe Drago set a career goal to help others.

Sharon Hughes

Certified Instructor Coordinator

Sharon Hughes has dedicated the last 25 years to serving our communities through EMS.

Christine Kennedy

ET3 Coordinator

Meet Christine Kennedy, a highly experienced and dedicated EMS professional with a passion for making a difference in the lives of others.

Gordan Anderson

Communications Supervisor

Gordon Anderson has truly lived a life of service, dedicating 55 years of his career to the emergency medical service (EMS) field.

Melissa McCaslin

Operation Manager

Melissa McCaslin has been a valuable part of the EMS industry for more than 18 years. Her journey into the EMS industry began at the age of 19, straight out of high school, making EMS her very first real job.

Scott Lenn

Vice President of Operations

Meet Scott Lenn, vice president of operations for the South Region at GMR, who has dedicated 42 years of service to the company.

Marjorie Muccie

National Manager, Controlled Substance Program

Meet Marjorie Muccie, a true veteran in the world of Emergency Medical Services (EMS), who has been with GMR for more than 25 years.

Zekia Reed

Field Training Officer

Meet Zekia Reed, a highly skilled Emergency Medical Service (EMS) professional who has been serving her community for more than 18 years.

Corporate Headquarters

Additional Contacts

EMS For Life

Are you inspired by these heroes and want to be a part of something special?

Felix Ayala

Registered Nurse, Flight Paramedic

Jeffrey Birrer

Paramedic Crew Chief

John Bennett

Flight Paramedic, Base Safety Representative

Mark Leggett

Director of Service Delivery

James Menor

Director of Talent Acquisition

Paul Cross

Flight Paramedic

Christina Wilson

Advanced EMT

Kari Spanarella

Fire Training Officer

Anastasia Huddleston

Communications Supervisor

Briana Briscoe

Regional Manager of Safety and Risk

Jaci King

Recruiter

Shane Smith

Director of National Events

Justin Moon

Clinical Manager

Matthew Philbrick

Manager of GMR Life

Macara Trusty

Manager of Project Management

Virgel Swanson

Paramedic Field Supervisor

Lorraine Jennings

Advanced EMT Field Training Officer

Jason Mattes

Regional Director of Clinical Practices

Cindy Jones

National Manger of Fire Membership

Catherine North

Communications Manager

Peter Como

Special Projects Manager

Melissa Hines

Clinical Education Specialist

Amy Jo Wess

Base Medical Manager, Flight Nurse

John Markham

Director of Business Development Air Growth

Chris Kennison

Operation Manager

Doug Jones

National Director of OPAP

Jim Pollard

Public Affairs Manager

Heather Keller

Kelly Cleary

National Accreditation Manager

Caleb Curtis

Regional Clinical Educator

Joe Drago

Program Director

Sharon Hughes

Certified Instructor Coordinator

Christine Kennedy

ET3 Coordinator

Gordan Anderson

Communications Supervisor

Melissa McCaslin

Operation Manager

Scott Lenn

Vice President of Operations

Marjorie Muccie

National Manager, Controlled Substance Program

Zekia Reed

Field Training Officer